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All those questions we get asked daily :)
Can I get a discount?
We price our products fairly from the beginning which means we don't have room to discount. We don't have crazy margins to offer the sorts of discounts you see from bigger stores. Most of our products are either made by us here in Australia or other small businesses, handmade and made with love. We really value everything we stock, so everything our store has fixed prices that are sustainable, fair and reasonable.
What are your shop Opening Hours?
We are open 7 days a week Monday-Friday 9am to 5.30pm Saturday 9am to 5pm Sundays 10am - 4pm Check our opening ours on Facebook for Public Holidays trading.
Can I order over the phone?
Yes you sure can. Just give our Head Office a call during opening hours Monday to Friday on 07 55 203 318. We'll enter your order through our site on your behalf.
Can I order online and pick up?
Yes you can but you'll need to give us a call at our Head Office to organise this 07 55203318. Our office is open Monday to Friday 9.30am to 4.30pm. Photo identification will need to be provided on pickup.
Do you have a shop in Brisbane?
Our Brisbane store is no longer open. You can order online for as quick as next day delivery to Brisbane if ordering before 2pm. If you have a super urgent order, just give us a call to double check we can get it to you next day. In most cases we can :) Or visit our store in Burleigh Heads on the Gold Coast!
How to do a burn off to remove excess fuel
Here's a simple step by step guide to practising burn offs: to be performed outdoors and away from any overhead obstructions and away from other people. make sure you have your fire safety gear available eg. fire blanket, wet towel, fire extinguisher. dip your wicks in Firelight. light up your wicks away from your fuel source. hold your left hand out in front of you and place the centre of the staff in your palm. then place your right hand on top of the left hand and staff. now r